• A post-incident analysis and process started after the respective incident has been mitigated. A COE documents the events leading up to the incident; identifies the root cause of the problem as well as corrective actions; analyzes the impact of the incident; and tracks action items to prevent the incident from reoccurring. A COE is similar to a post mortem but goes beyond it by its focus on corrective actions.

1. Related terms: Incident management · Post mortem · Root cause analysis · Recovery point objective
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