• A framework with a set of practices (previously processes) for activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of a business. ITIL was first released in 1989. After acquisition in 2013 by AXELOS, the ITIL trademark has been owned by PeopleCert since 2021. ← Wikipedia ↑ webglossary.info/x/i43y

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