- The description or measurement of the overall performance of a service, such as a computer network, and the performance seen by users of the network. To quantitatively measure quality of service, several related aspects of the network service are considered, such as packet loss, bit rate, throughput, transmission delay, availability, jitter, etc. In the field of computer networking and other packet-switched telecommunication networks, quality of service refers to traffic prioritization and resource reservation control mechanisms rather than the achieved service quality. ← Wikipedia
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