- A method of interaction where an automated system uses pre-recorded or synthesized voice messages to guide a user. The prompt serves as an instruction or question, directing the user to provide information or select an option, often through voice recognition or a keypad. Voice prompting is widely used in interactive voice response (IVR) systems, call centers, and automated attendants to manage customer inquiries and navigate menu trees.
- Related terms: Prompt engineering, Voice user interface, Voice phishing, Voice over IP
- Previous term: Voice phishing
- Next term: Voice user interface
- Random term: JSON-P (webglossary.info/random 🎲)